Hotel Alexandra welcomes you in a safe environment.

We are following the instructions given by the Danish government, to keep our guests and staff safe. 

The information below gives an insight to the precautions we have taken to minimize the risk of infections and still be able to give our guests the best experience here at the Hotel Alexandra.

Capacity

All common areas will have limitations to how many guests are allowed at the same time – however, we expect very little to no waiting time.

Keeping social distance

We will welcome you without handshake, hugs or similar – this also applies to interactions between staff members.

Hand disinfection

Virus is susceptible to disinfection with ethanol, and for that reason, we have placed pumps with hand disinfection on all floors and common areas. We encourage our guests to use disinfectant often and in combination with a high frequency of hand washing. This also applies to our staff.

National Board of Health recommendations

We are following the Danish Health Authority’s five guidelines to protect our guests and staff.

Increased cleaning frequency

We have increased the frequency of our cleaning, to make sure that the cleaning is always of the highest standard, and that all our facilities and our environment continue to be safe to use. We are committed to cleaning all contact surfaces frequently with disinfectants, as well as cleaning and disinfecting contact points, such as door handles, handrails, elevator buttons, etc.

What can you do as a guest?

Follow the guidelines for personal hand hygiene and show consideration to others, while showing observance and understanding to the recommendations of the authorities and the National Board of Health. We wish to protect our guests and each other and we hope for everyone’s support and understanding.

If you have questions, you are always welcome to contact us at reservations@hotel-alexandra.dk 

Kind regards

The Team at the Hotel Alexandra